Novahealth global llc ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our electronic patient form and other services, including A2P messaging (such as SMS or automated communications).

1. Information We Collect

We collect the following types of information when you use our services:Personal Information:

Name, address, phone number, email address, date of birth, and other identifying information.Medical history, health information, and other details provided through the patient form.

Communication Data:

If you opt into communication via A2P messaging, we may collect your mobile phone number or other contact information used to send you automated or marketing messages.

Non-Personal Information:

Device information such as IP address, browser type, and operating system.Usage data including time spent on the form and pages accessed.

2. How We Use Your Information

We use your information for the following purposes:

Healthcare Communication: To process and securely transmit your medical data to healthcare providers.A2P Messaging: If you opt in, we may send you automated messages regarding your care, appointment reminders, health updates, or promotions related to services.Marketing and Customer Communication: To provide relevant updates, special offers, and communications related to the services you have requested or that may be of interest to you.Website Improvement: To enhance the functionality and user experience of our website.Legal Compliance: To comply with legal obligations and protect the security of your data.

3. A2P Messaging Consent

By providing your phone number or opting into SMS, text, or other messaging services, you consent to receive A2P communications from us. These may include:

Appointment reminders, confirmations, or cancellations.Health-related messages (e.g., medication reminders, test results).Marketing communications about services we offer, which you can opt out of at any time.

You may opt out of receiving A2P messages at any time by replying “STOP” to any message or contacting us directly. Please note that standard message and data rates may apply depending on your mobile carrier.

4. Data Security

We implement industry-standard security measures, including encryption, secure servers, and other safeguards, to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access and Review the personal data we hold about you.Correct Inaccurate Data or request that we update it.Request Deletion of your data, subject to legal and contractual obligations.Opt-Out of Communications: You can opt out of receiving marketing or A2P messages at any time by replying "STOP" or contacting us directly.

6. Cookies and Tracking

We may use cookies to enhance your experience on our website. Cookies help us analyze usage and improve our services. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. No Information being shared with third parties:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our A2P messaging practices, please contact us at:

Novahealth global llc

Email: bd@novahealthglobal.online

Phone: +15613037565